1. Acceptance of Terms
By accessing or using any part of the NLTC platform — including the website, student dashboard, CBT tools, live classes, video lessons, and all related features — you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.
If you do not agree to these terms, you must not use the platform. NLTC reserves the right to update these terms at any time. Continued use of the platform after a change constitutes acceptance of the updated terms.
2. Accounts and Registration
To access most features of NLTC, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration.
- Keep your password secure and not share it with others.
- Notify us immediately if you suspect unauthorized access to your account.
- Take responsibility for all activity that occurs under your account.
NLTC reserves the right to suspend or terminate accounts that contain false information, violate these terms, or are used for unauthorized purposes.
3. Our Services
NLTC provides educational services to help Nigerian students prepare for JAMB, WAEC, NECO, BECE, and other examinations. Our services include:
- Video lessons recorded by qualified educators.
- CBT practice sessions with past questions and subject-specific content.
- Live interactive classes with certified tutors.
- Study tools including topic-based quizzes, mock exams, and quick tests.
- Progress tracking, leaderboards, XP systems, and achievement badges.
- Announcements, schedules, and community features.
We reserve the right to modify, suspend, or discontinue any feature or service at any time with or without notice. We are not liable to you or any third party for any modification, suspension, or discontinuation of services.
4. Payments, Plans, and Refunds
Certain features of NLTC require a paid subscription or one-time lesson fee. By making a payment, you agree to the following:
- Subscription plans: Pro and Elite plans unlock premium content including all video lessons and live class access. Plan fees are charged as described on the platform at the time of purchase.
- Lesson fees (physical students): Physical students enrolled at an NLTC centre may be required to pay a one-time lesson activation fee before accessing certain digital resources.
- Payment processing: Payments are processed through Paystack, a secure third-party payment gateway. NLTC does not store your card details directly.
- Refunds: Due to the digital nature of our services, payments are generally non-refundable once access has been granted. If you believe a payment was made in error or you were charged incorrectly, contact us within 7 days at support@nltc.ng and we will review your case fairly.
- Price changes: NLTC may change subscription pricing at any time. Changes will not affect your current billing period but will apply on renewal.
5. Acceptable Use
You agree to use NLTC only for lawful, educational purposes. The following are strictly prohibited:
- Sharing your account login with others or allowing unauthorized access.
- Attempting to bypass, hack, or exploit any security feature of the platform.
- Copying, downloading, distributing, or reselling NLTC content without written permission.
- Using automated tools, bots, or scripts to access or scrape the platform.
- Submitting false information, impersonating another person, or creating fake accounts.
- Posting offensive, abusive, or inappropriate content in live class chats or any community feature.
- Disrupting live sessions or interfering with other students' experience.
- Using the platform for any commercial purpose without authorization from NLTC.
Violation of these rules may result in immediate suspension or permanent termination of your account without refund.
6. Content and Accuracy
NLTC strives to provide accurate and up-to-date educational content. However:
- We do not guarantee that all content is error-free, complete, or perfectly aligned with every exam body's current syllabus.
- Past questions in our database are sourced from publicly available materials and third-party providers. We make reasonable efforts to verify accuracy but cannot guarantee correctness in every instance.
- Live class schedules, tutor availability, and content may change without prior notice.
- NLTC is not liable for exam outcomes or academic results. Our platform is a study aid, not a guarantee of success.
7. Intellectual Property
All content on the NLTC platform — including video lessons, study materials, quiz questions, designs, logos, and software — is the property of Next Level Tutorial College or its licensed content partners.
You are granted a limited, non-exclusive, non-transferable licence to access and use content strictly for your own personal study purposes. You may not reproduce, publish, redistribute, or create derivative works from NLTC content without express written permission.
Any feedback, suggestions, or ideas you submit to NLTC may be used by us to improve the platform without any obligation to compensate you.
8. Limitation of Liability
To the maximum extent permitted by applicable law:
- NLTC is provided on an "as is" and "as available" basis without warranties of any kind.
- We do not guarantee uninterrupted, error-free, or fully secure access to the platform at all times.
- NLTC shall not be liable for any indirect, incidental, special, or consequential loss arising from your use of, or inability to use, the platform.
- Our total liability to you for any claim arising out of these terms or your use of NLTC shall not exceed the amount you paid to NLTC in the three months preceding the claim.
9. Termination
You may stop using NLTC at any time. To delete your account, contact us at support@nltc.ng.
NLTC may suspend or terminate your access at any time if you violate these terms, engage in conduct that harms other users or the platform, or for any other reason at our reasonable discretion. Termination does not entitle you to a refund of any fees already paid.
10. Changes to These Terms
We may revise these Terms and Conditions from time to time. When we make material changes, we will update the "Last updated" date above and may notify you through the platform. Your continued use of NLTC after changes are posted means you accept the revised terms.
11. Contact Us
If you have questions about these Terms and Conditions, please contact:
Next Level Tutorial College (NLTC)
Website: nltc.com.ng
Email: support@nltc.ng